DRIVERS CAN CHECK THEIR ORDERS FROM HERE BY CLICKING ON THE - DRIVER ORDER SCREEN - FROM ANY PERSONAL COMPUTER - ANYTIME ANYWHERE.  THE PROGRAM IS CALLED "CC WIRELESS".

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____________________________OTD / C.C. WIRELESS – USER GUIDE____________________________

  1. Turn the Samsung SCHn370 digital cellular phone ( the “Samsung” ) on, by pressing and holding down the END key, until the LED ( top left of the phone ) light comes on – then let go.  The phone will ( boot-up ) become active.

 

  1. Driver Menu Screen: In order to establish a wireless connection to On The Double ( “OTD” ) Dispatch, you must follow subsections a through e below.  Please note: you only need to do this after boot-up.  Idem: when you re-boot the phone, or change the battery.  Otherwise, the phone and browser should be on 24 hours a day, even when charging.

 

    1. Press the MENU key.

 

    1. Using the NAVIGATION key - move to the Globe ( 3:Web ), and press OK ( or press 3 ).

 

    1. Start the Browser - by pressing 1 ( OpenWave – BellMobility browser will activate ).

 

    1. Using the NAVIGATION key - move ( down ) to: My Menu, and press OK- MENU ( or press 8 ).

 

    1. Using the NAVIGATION key - move to: ON THE DOUBLE, and press OK- MENU ( or press 1 ).

 

[ Switch back to phone mode by pressing the END key any time ]

 

  1. Working With Orders: Once you complete subsections a through e, you should see the driver “Menu:” screen ( the “main menu screen” ).  Make sure your driver number is correct: Drv-your number.  If the phone does not display your driver number, return the phone to OTD without continuing.  However, if the driver number is your assigned number, please continue ( this menu is also referred to as the driver main menu screen ).

 

  1. Submenu – 1 Unaccptd:  When OTD Dispatch, dispatches an order, it appears as  “Unaccptd” ( only after this menu is refreshed ).

 

    1. You refresh: by pressing CLR ( this key moves you back through the screens ), just like the – back – on a normal Internet browser.  You need to move backwards to ON THE DOUBLE  ( same as section 2 - subsection e ) by pressing CLR until you arrive at ON THE DOUBLE, press 1 ( moving forward ) as you did before.

 

  1. Menu – 1 Unaccptd ACCEPTING AN ORDER: Please note: when you accept an order, you are telling OTD Dispatch that you have read the order, and will pick up the order -  in accordance with the order criteria, such as pick up and delivery time.

 

    1. In the main menu screen - press 1.
    2. In this submenu, you will see a list of orders ( if you have any ) sorted by the pick up address.
    3. You select the order for review by pressing the number to the left of the address ( or press OK ) on the highlighted order.
    4. You can view the order details by moving down the order with the NAVIGATION key.
    5. You accept this order by pressing the MENU key ( just above that is “acp” ).
    6. Refresh.

 

  1. Menu – 2 DisptchdMARK THE ORDER AS PICKED UP: ( the first thing you do when you receive a package-envelope-box-skid-tube ( or whatever ) is to mark the order as picked up ).

 

    1. In the main menu screen - use the NAVIGATION key to highlight 2 Disptchd - press OK ( or press 2 ).

 

    1. Find the order by using the NAVIGATION key - scroll to the pick up address, again you may select the order by pressing the MENU key for “Go”, or press the number to the left of the order address.

 

    1. After you make a selection, you will see “optns” below the order.  Press the MENU key.  This section gives the following options with respect to this order: 1 – pickup / 2 – Transfer / 3 – Back.

 

                                                              i.             Press 1 for pickup – if OTD Dispatch receives your message, you will get an instant message back: “Order yadda yadda picked up successfully”  [ok].

 

                                                            ii.             Press OK- MAIN ( on the right ) and go back to the main menu screen.  The pick up time is automatically added to the order.

 

  1. Menu – 3 In Prog.MARK THE ORDER AS DELIVERED: ( the first thing you do when you deliver a package-envelope-box-skid-tube ( or whatever ), is to mark the order as delivered. “In Prog.” means “in progress” which means you are in possession of the item ).

 

    1. In the main menu screen - use the NAVIGATION key to highlight 3 In Prog - press GO-MENU ( or press 3 ).

 

    1. Find the order by using the NAVIGATION key - scroll to the delivery address, again you may select the order by pressing the MENU key for GO, or press the number to the left of the order address.

 

    1. After you make a selection, you will see “optns” below it.  Press the MENU key.  This section gives you the following options: 1 – Delivered / 2 – Transfer / 3 – Back.

                                            i.             Press 1 for Delivered

                                                            ii.             You will be prompted for the POD ( proof of delivery ).  Use the phone keypad to put the name in.  Please note: If you make a mistake, press CLR to move back.

                                                          iii.             After the name is in, press the MENU key ( just above that is “dlvrd” ).

                                                           iv.             If OTD Dispatch receives your message, you will get a message back: “Order yadda yadda delivered successfully” [ok].

 

                                                             v.             Press the OK-MAIN key for the main menu screen.  The screen is refreshed and ready.

  1. Deleting Text-Voice Messages – in phone mode – press the OK key to access the Mail Kit.
    1. Using the NAVIGATION key - scroll down to 7: Erase Msgs, or press 7.
    2. Use the NAVIGATION key - scroll to the Voice or Inbox you wish to delete the messages in.
    3. It will ask: “Clear All?” – Press the MENU key for OK: Erase.
    4. Are you sure” use the NAVIGATION key - scroll down to Yes if you’re sure. Press the OK ( RIGHT SIDE )key.

 

  1. Phone and Browser Mode:  You are in phone mode when you see your phone number on the start screen.  You are in browser mode when working the order.

If you need more help, please call Steve Stayen ( extension 213 )  or Amy Hutchinson ( press and hold down the number 2 key – or extension 204 ) @ 905-565-8300 for more help.  OTD thanks you in advance for taking the time to learn this new system.